Terms of service

This website is operated by Crafted by CJ. By accessing our site and/or purchasing from us, you agree to be bound by the following Terms and Conditions.

Use of Our Website

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree not to use our products or website for any unlawful or unauthorised purpose.

Products & Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that colours or images will appear exactly the same on all screens.

We reserve the right to:

Limit the sale of our products to any person or region

Discontinue products at any time without notice

Refuse any order you place with us

Pricing & Payments

All prices are listed in Australian Dollars (AUD) and include GST (if applicable).
We reserve the right to change prices at any time without notice.

Payment must be made in full at the time of purchase.

Orders

Once an order is placed, you will receive a confirmation email.

We reserve the right to cancel or refuse any order for reasons including suspected fraud, errors in pricing, or product availability.

Returns & Refunds

We comply with the Australian Consumer Law, which means you are entitled to a replacement or refund for a major failure.

We do not offer refunds for change of mind unless stated otherwise.

Please refer to our Returns Policy for full details.

Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Crafted by CJ and may not be used or reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes your rights under Australian Consumer Law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this website.

Contact Us

If you have any questions about shipping, please contact us at: craftedbyCJ@hotmail.com


Privacy Policy

This Privacy Policy describes how [Your Business Name] collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect information such as:

Your name

Billing and shipping address

Payment details (processed securely via third-party providers)

Email address

Phone number

How We Use Your Information

We use your personal information to:

Process and fulfil your orders

Communicate with you about your order

Screen orders for potential risk or fraud

Provide you with marketing or promotional communications (if you opt in)

Improve our website and customer experience

Sharing Your Information

We may share your information with trusted third parties to help us operate our business, including:

Payment processors

Shipping providers

Website hosting platforms (such as Shopify)

We may also disclose your information if required by law.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content.

You can choose to disable cookies through your browser settings.

Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you

Request corrections to your personal information

To make a request, please contact us using the details below.

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, or accessed without authorisation.